Jet Blues
Jet Blue had a not so good weekend. But, in an impressive display of corporate integrity, they've almost immediately announced a Passenger's Bill of Rights, with monetary discounts should you be delayed. They even made a YouTube video, because they are hip and with it.
Posted on February 20, 2007 by - Morgan Clendaniel
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Wheat from Chaff
I waited 20 hours to get from Fort Lauderdale to D.C. I was blessed to have found an engineer from NPR's WAMU who was in constant touch with forecasts and delays. The little indie airlines were so tossed about by the weather; the engineer and I ended up on a USAirways flight where lines were long, but answers (and flights) were given. JetBlue was certainly an extreme, but what kept the smaller airlines in general from functioning intelligently?
Posted on February 20, 2007 — by Applegate
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